What's up with Comments?

By Tim Odell Feb 22, 2015

An update on the comments situation…
UPDATE: Images in comments should now be working!
Update: Disqus is live! Details after the jump…

We’ve decided to implement Disqus comments on the site. Disqus works a lot like Intensedebate used to, except it’s used all over the web on some pretty big sites (AVClub.com, bikeexif.com and topgear.com to name two favorites) and it still actually being supported.
To comment you can create a Disqus account, use one of your other social media profiles (twitter, Facebook or Google) or comment as a guest. We’re leaving guest commenting in place to avoid extra hurdles for the random owner of a featured car to drop in and say hi. If you have a Disqus account, you have your own user dashboard to see your or other user’s comments across any site using Disqus.
Note 1: Old Comments are still being imported. Many older comments are missing because we have five years of back-data that are being copied out of WordPress into the Disqus system. New comments should all work, but don’t panic if you go to an old post to find 0 comments. They say it’ll take 24 hours or less, to complete…we’ll see.
Note 2: Something will probably still break. If I could predict what it would in advance, I’d fix it.
Note 3: Log in, CTRL+F5 is your friend. To help the site load faster, we have a caching plugin that creates a static file that’s shown to non-logged-in users. That means quick click-throughs and bots see a version of the page that might be a few minutes old. Logging in and hard-refreshing tends to fix a lot of things.

It’s kinda like that. Actually,  a more accurate depiction would be a failed water pump on a Reliant Stag; a relatively easy repair if anyone was supporting the model any more.
For reasons not 100% known, the site went down for a bit last Thursday. When it came back, Intensedebate (our commenting engine) had decided pretty much any comment from the present to about one year ago was spam. There’s no way to bulk salvage all those comments, short of approving them 20 at a time. Intensedebate hasn’t actually been updated by Automattic in over two years. Without their support, there’s no real way to resolve this.
Intensedebate is an overlay over the existing WordPress comment database: all the original comments are still on our server. When we turn off IDC, everything’s fine (you’re all un-spammed) aside from a crummier UI. We’re going to run the native comments for the time being and work to bring back enhancements like rich formatting and embedding images.
There are IDC-like replacements out there in the form of Disqus and Livefyre. They seem to bring similar features to what we’d like (up/down votes, etc), but I’m reluctant to sign up for potentially more headache if we can get 90% of the way there with just the built-in stuff.
In the mean time, please put up with our crappy comment section formatting, etc. A lot of comments will probably still end up in moderation if WordPress thinks you’re a new user. We’ll keep an eye on the moderation queues.

0 thoughts on “What's up with Comments?”
  1. I’ll put up with the crappy comments so long as we continue to get good content from the articles and commenters.
    Disqus isn’t terrible. A few sites I peruse use it.
    To borrow from Kanye, “IntenseDebate hates car people.”

  2. For some reason there is no Intense debate log in on my phone. I switched from a nexus 4 to galaxy s4 at the same time the site started experiencing problems. I’m unsure if it’s the phone or the site.

    1. How do I reply to the article itself? I only have little ‘Reply’ doodads at the bottom of comments – Safari on a Mac.
      – mzs

  3. Is there any sort of full page version of the latest comments box, in order to keep up with the conversations on the site?

  4. It sounds like IntenseDebate is headed to the crusher.
    This has me wondering–without a login, how does the site know if a user is a legitimate previous commenter, and how does it know to display an avatar for some users?

    1. I think the Avatars have to do with WordPress registered accounts and the email addresses.
      Test 1, Name and new email address

  5. So the name and email address keep you from being moderated if you are a known account. Then the avatar follows the email address.

  6. I didn’t realized how useful and handy IntenseDebate really was. The ability to put photos inline and the ability to check replies through my IDC profile page was really nice.
    I will second the endorsement of Discus, however. The features it does have seem to work well.

    1. Oh, and the ability to edit comments when you see typos was crucial to my positive public image.
      (Not sure what the problem is, I can edit your comment just fine! MWuuuuhahahahaha -Ed. )
      (So can I! MWuuuuhahahahaha -Tanshanomi )

      1. You can edit your own comments in this strange new world?

        (Seriously – I’m logged in via WordPress & don’t see any editing options here or in their seemingly-useless “Comments I made” section.)
        -the commenter formerly known as dead_elvis

  7. Ooooh, I missed 1995.
    It’s a pitty ID broke down, apart from some reliability issues, it is pretty convenient. I prefer it to Disqus or Kinja, but that is mostly connected to the ability to have a fully working account without integrating one’s entire Facebook life into a blog comment system. Privacy appreciated!

        1. Outstanding, thanks. Never really understood why I couldn’t change my pic before, wasn’t bothered enough to research it.

          1. Ok, no picture shown, no login happened…I’m gonna have to try this from a PC later.

  8. If it’s a switch to Disqus then my Disqus account has a different name and stuff, though I do use this name here by accident due to forgetting what the WordPress account called me.

  9. So what are some of your favorite commenting services out there? I see a lot of love for Disqus, but I’m curious what else is out there as well.
    Thanks

    1. I like Disqus, but it’s because I have seen it in action. Are there places to see the other choices in operation?

      1. I like Disqus too. LiveFyre is completely unappealing as applied at Slate. The Seattle Times uses it in a slightly different, more appealing format. (Still not as good as Disqus, IMO.)

    2. I don’t like Disqus so much as it’s ubiquitous and not going away any time soon. It actually has glitches on my old decrepit work computer that are irritating.

    3. What about a very simple home brew akin to BaT? Two features they are missing:
      – Full picture integration
      – Edit your post
      The revised Bringatrailer-site is really beautiful and elegant. But for the Hooniverse, I think picture integration is essential.
      Other points of importance to me: No full-blown FB-integration in the current 1984-style or Kinja-ish “half-posts” that have to be approved somehow.

      1. My p finally got all the way to 103, but the rate of change was flattening out like the speedometer on my KLR650 the one time I asked the question of how fast it would go. (98 MPH indicated, 93 actual IIRC; I had my beer gut laying on the gas tank and my feet were back on the passenger pegs for a race-replica-like seating position other than the ATV-sized handlebar.)
        I can still cash them in for the fabulous prizes, right?

  10. I’m looking forward to being moderated. To be honest, everything I ever say or think should be moderated by somebody, and not just online.

        1. In a just world, Carnival Cruise would “shedule” a U.S. to U.K. cruise in honor of this event. Congratulations to you and your future Mrs. May your future never be lacking for awesom vehicles that those who do not know have deemed mediocre.

          1. I’m ready to pay for my own accom & transport + price & transport for 1 ZAZ engine we could dismantle during the wedding, next to the table labelled “car geeks”. Idea is to find that damn balance shaft.

          2. The legend of the balance shaft, that was fun!
            Good roads Rusty and Rusty’s better half!
            Anyway, I can see the leave a comment box at the bottom now. Things are getting much better now.

  11. It’s funny, I thought I had set up a gravatar years ago, but i guess not. Can’t find an account there, or on WordPress. Must go sign up.
    The comments the way they are just like the setup on the Hemmings Daily blog.

        1. Ah, the XB-70, one of my favorites. I’ve touched the XB-70 at the Air Force Museum in Dayton (it had “Do Not Touch” signs around it). The landing gear tires have some kind of heat-resistant coating on them that makes them look silver-grey. Truly awe-inspiring in person.

  12. I don’t see a byline – who’s the author of this article? I posted a question through the Contact Us page at Automattic, and referred to this article.

  13. Damn, and I was in the mid two digits of commenting points. I don’t mind any of the current commenting engines as long as the crowd remains the same.

  14. Checking to see if I got an avatar. If intense debate does not make a comeback from this day on ill be known by my actual name. Will Robinson

  15. I would think that there are some options that you could set for the out of the box WordPress commenting, like allowing img tags etc. Probably some commenting plug ins that would enhance functionality as well. I bet there’s a comment voting plugin or two out there.
    I think you can force folks to create a WP account here within your Hooniverse WP install. Pretty sure that’s how TTAC does is, although I’m not a fan of their commenting setup.
    Disqus is OK. There’s also Livefyre, but I’ve only seen that at one or two sites. Disqus seems to be the default if you’re not using WP native.
    The think I’ll miss most from ID is being able to subscribe to replies to only my comment. Now subscribing means an email for every new comment. Hemmings and TTAC do that too and it means you get a bucket load of emails, or you remain out of the conversation.

    1. Following people on Intensedebate allowed me to use my main page as a comment stream, and way back in the day Jalopnik had a ‘comments’ page that just had everything. Both were good ways for me to keep up.

      1. I agree. I think we will many fewer replies to comments, because it’s a major time-waster to try and go back and find who’s said what. The “Notify me of new comments via email” option is totally sucky, since it floods your in-box with notifications.

      1. Is that sign in Nynorsk? Because it looks different to the Bokmål that I can’t really read any more.

        1. Indeed it is. As a fun fact, I haven’t seen this sign in bokmål, and I’m not sure it is part of the official road sign handbook. Even though it has been used for decades.

  16. So, I went to another I site I know uses IntenseDebate (Paging Dr. Nerdlove) to see if his comments were down. They’re actually working there. We sure this isn’t an issue with just our set-up?

  17. Fun fact: I’m logged in and everything, but only maybe half of the comments show on my work PC. I know RME answered the “marriage”-joke above and it is one of many posts that are not shown at all. Refreshed, restarted to no avail. It’s my work PC with Firefox 35.0.1 with addons ABP and Ghostery.

      1. Had the same experience. Not only did the comments jump from 47 to 70 when I commented, several other articles that displayed none of the comments now show them all. Firefox 35.0.1, Blur, Classic Theme Restorer, Bookmark Current Tab Set, LinkIt, Customizable Shortcuts.

      2. Indeed–earlier this morning at home, I went to check your road sign reply above and found it missing. But now it’s back again (and I devised a workaround to view it at work).
        Something is still awry with the commenting.

  18. Using FF on Ubunix 12.04 I don’t get any comments at all.
    Using any browser on Android won’t offer me to use my gravatar thingie.
    I’m puzzled.

  19. I haven’t gotten a reply back from WordPress from my question to them about ID. I’ll keep monitoring.

  20. Apologies for spamming this thread, but I can’t figure out how to delete or edit my own posts, how to post an image, and how to reply to an existing comment…

      1. Looks like the html tag works fine (in other news, I totally forgot to set the width restriction)

        1. Sorry, I didn’t pick a very safe picture for practising.
          HTML as in “do whatever you did in ID”?

          This should compensate well enough.
          Thank you guys!

  21. Meanwhile, over at Atomic Toasters, it appears that ID is still working. What’s different, other than that it’s working over there, but not over here?

  22. I must confess that it has been irritating me.
    But.
    It is a TRIUMPH Stag, with it’s vast litany of engine problems -many of which relate to the odd distribution of clamping forces of angled head-bolts.
    Or
    A RELIANT SCIMITAR, with it’s Ford Essex V6 which did come with it’s own set of problems, many of which came from a less than robust system of gears to drive the camshaft.
    My apologies if my irritation induced pedantism offends.

  23. As far as I know, there is no longer the ability to edit or delete posts. There should still be a reply button on a post to reply to an existing comment. Posting an image is using standard html, although I was having trouble with width constraints earlier (although that may have been a typo, and without the ability to edit, I may never know)

    1. Okay, clearly something isn’t working right for me anymore. Replies aren’t nesting, and I’m not seeing most comments. (I’m not seeing any comments on posts other than this one). I’ve restarted my computer to clear my cache, and still nothing. The comments show up on my computer at work (running Chrome on both my work PC, and my home laptop)
      Correction: I checked other posts before posting this comment, and the comments are showing again, after having made the above comment. So, it’s a little buggy yet. I can deal.

        1. I had the nesting problem in mobile view or whatever it is called (less pics, can’t zoom). Requesting the proper site healed this for me.

  24. After getting 70+ emails telling me that folks are commenting about comments, I’m missing Intense Debate. 😛
    Comments are not refreshing here for me either. I’m on Chrome on Win 7 64 bit. Last comment I see now is Nanoop’s apologizing for spamming the thread, but I know via email there are many more.
    Also, anyone else seeing issues with the Hooniverse’s feed? No updates in Feedly since Last Call on Tuesday.

    1. No problems here with the Hooniverse RSS feed using Netvibes.
      I do miss having the most recent comments feed over on the right. Looks like that’s been dead since about that time, too.

  25. Just testing, seeing if my newly-created WordPress thing works. Damned if can remember my old Gravatar password, so time for a new avatar.
    -the commenter formerly known as dead_elvis

  26. Ex racer139 here. It seems that I cannot see any comments anywhere on the blog. Why? Did I do somthing wrong or what.

    1. I’m seeing the same behaviour on my end, and am also unable to reply to pre-disqus messages (WordPress logins no longer work).
      If I’m perfectly honest, disqus feels like it’s kind of a Fisher-Price version of WordPress. Granted, this is the first time I’ve used it, but it seems like it’s trying to put everything needed for replies into a nice, safe sandbox where everything has rounded corners and is covered in foam padding.

      1. In Opera for Android pictures are not shown by default, there’s a view/hide toggle. Any chance to show them by default?

  27. Hooray! You switched to a thing where I already have an account! GIF test!
    update: D’oh! This is either not a .gif or I did it wrong, either way, once your picture is uploaded, it seems to be stuck there…forever.

      1. Ok, at least on the phone it is not entirely obvious how I integrate an image that is not saved locally and then reuploaded first. HTML test:

      2. Ok, at least on the phone it is not entirely obvious how I integrate an image that is not saved locally and then reuploaded first. HTML test::

    1. Is there a way for us to format the image (e.g. specify width like we did with html tags back in ID)?

          1. In ID you had to create an img tag like thus (wrapped in less than / greater than brackets):
            img src=”IMAGE_URL” width=500
            Here all you need is the IMAGE_URL part and you’re good to go.

          2. He’s a friend of the family. It’s a really neat car that he built. Custom designed & fabricated frame, custom designed & fabricated suspension and the story of the drivetrain is too cool. Not only is it a 30 or 40 hour 50’s era air raid siren hemi, it’s got a still new in the crate army surplus 727 transmission.

  28. I crossed off one row of my imaginary “500000 things to do before I die” list last week: “drive a Proton”.
    Edit: so allowed max image size is 2.1 mb and there’s no way to resize image directly? Not good. Gif:

    1. TEST.
      If I do images the old way, can I edit them and change their size?
      EDIT: CAN edit the pic. CAN’T e

          1. I dunno. I find it more convenient to have that as the default, and you always have the option to flip ’em.

  29. My standard Disqus account has a different name on it, but I’m sure everyone can figure it out.

          1. Do you mean it will automagically switch from just showing a URL, to actually showing a picture?

  30. I am so glad you went with Disqus. The native commenting system does not lend itself well to ongoing discussion. It seemed that for the past week or so, most people (me included) just posted a comment or two and that was the end of it. There was little reason to go back and check comments on the off chance that someone had replied.

  31. So, it turns out I have an old Disqus profile. I tried setting up a profile and it said, “This email is already in use,” so I asked to reset my password, got in, tried to use my old profile name, it said, “Already in use,” so I changed it to CherokeeXJOwner, SUCCESS, log in here, and it says CherokeeOwner. The previous time I used it? RideApart. Two years ago. To ask one question.

    1. So, how do you post pictures using internet URLs? The photo function asks for photos from my hard drive. Here’s a pic of my ride as a test.

    1. Okay, the first one (the lady with the car) is from Shorpy, and the parade in Denton, TX is from Hemmings. I posted two pictures, and it mashed them together in one post. What’s up with that?

  32. Here’s a 1959 Olds 98. The wheelcovers on these covered the entire wheel, and were held on by rubber cords. Apparently they got to be a giant pain in the ass.

    1. This is weird… I posted this and deleted it.
      Now it reappears as a post by “guest”…

      1. Seems like deleted comments are staying deleted now, even with uploaded images. Next year on AMC, “The Walking Comments.”

    1. Alright, I’m freaked out a little bit. My profile pic was never uploaded to discus, but yet I created an accoutn, loggied in and there it is.

  33. Good to see things getting back to normal. It’s Tuesday – where’s the caption thread?

    1. I saw a Prelude the other day (after the Vanity Plate post) with a vanity plate that said “NSX DNA”. Thought of you, didn’t have a camera.

  34. Seems like DISQUS is going to be a good fit for the ‘verse.
    Only issue I’ve seen thus far would be uploading .gifs as they get reformatted to .jpg.

  35. Creepy, my gravatar automagically appeared. And now I have changed it. Nice! Hooniverse is back and running on all 11 cylinders.

      1. Save picture to hard disk, then upload pic from hard disk.
        It’s much easier and the picture re-sizes automatically.

    1. Yay I can even vote myself down!
      At some point gravatar became part of wordpress or something, even though I had a gravatar account I could not get into it, oh well. I made a new similar avatar, created a new wordpress account, linked it to gravatar, and then made a mzszsm disqus account (says that mzs and zsm were already taken), which made my careful alpha channel turn to black of course.
      Thanks everyone for getting the verse working swimmingly again!

        1. Save this pic and then upload it in your profile.
          If all goes well, it should turn out just fine!

          1. Thanks Vavon. I finally figured it out. I had to go to my profile in disqus and there pick to use the avatar again from gravatar. Before that in gravatar I had to ul a PNG with a white background and no alpha channel.

  36. Some thoughts on change, which I happen to fear and loathe:
    I also have to click on images to expand them using Opera for Android, which is pretty annoying. The flip side to that is that as I recall one of the reasons I switched to Opera in the first place was to make Intense Debate work better. So I might try other browsers again. But switching all my favourites and such is a pain.
    I don’t like having to click “more comments” constantly instead of having all of them displayed, but it was like that before when the comments got over 100, so I can make do. Doesn’t mean I like it.
    At one point in the past I chose to have the desktop version of the site displayed on my phone, again, I think to make Intense Debate work better, but now the comments don’t wordwrap when I zoom in, which makes them harder to read. And now there is no mobile/desktop toggle at the bottom anymore to see if that makes a difference in the way the new comments display.
    Other than that sniveling, Hooray comments!!

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